Canada's First Social Commerce Engine

Transforming everyday commerce into community care

Join the founding phase of a unified digital ecosystem where local purchases fund student meals, support responsible alcohol awareness, and strengthen communities across Canada — with AI tools and merchant infrastructure built for independent businesses.

Join the Founding Phase AI Chatbots for Business
AI Chatbots for SMEs Merchant Commerce Tools Student Hub via mmercato Canadian Built

The AI-powered platform behind independent local commerce

Cocendo is a merchant empowerment platform and the parent ecosystem behind mmercato.com, askmariak.com, mpass.live, the Diewert Foundation, BAM.memorial, and a growing family of AI chatbot products for business.

We build the digital infrastructure that independent businesses rarely have access to on their own — commerce tools, loyalty programs, AI-powered customer engagement, and community pathways that turn everyday spending into local impact.

Our flagship lab store is Anderson's Pharmacy and Postal Outlet — the real-world environment where we test and validate every product before rolling it out across the network.

The Cocendo Ecosystem

  • AI chatbots for SMEs — flat-fee, zero data retention
  • mmercato.com — student marketplace and community commerce hub
  • mpass.live — loyalty, gift cards, and digital wallet
  • pharmacy.cocendo.com — pharmacist AI tools for independent pharmacies
  • askmariak.com — AI health guidance and pharmacist authority chatbot
  • Diewert Foundation — charitable partner and community fund
  • BAM.memorial — community remembrance and digital legacy

Independent merchants deserve better tools

Local businesses compete against platforms built at scale — with AI, logistics, loyalty, and marketing infrastructure that most small businesses can't replicate on their own. Cocendo changes that equation by giving independent merchants access to the same kind of coordinated digital infrastructure, without requiring them to build it from scratch.

AI without the enterprise price tag

Cocendo delivers custom AI chatbots at a flat monthly fee — not the per-resolution billing that makes platforms like Intercom unaffordable at scale. Your costs stay predictable while your customer engagement grows.

Commerce infrastructure that works together

Merchants on Cocendo benefit from shared loyalty, a student marketplace, coordinated promotions, and digital tools that are designed to work as a unified system — not a pile of disconnected apps.

Commerce with built-in community impact

A portion of activity in the Cocendo ecosystem supports the Diewert Foundation, creating a direct link between local business and student food security, responsible alcohol awareness, scholarships, and community programs — no extra effort required.

Custom AI chatbots built for independent merchants

Cocendo delivers dynamic AI chatbots tailored for small and medium businesses. Each chatbot is built on a shared 80% core engine and customized 20% to your business — which means you get a powerful, branded AI tool without the enterprise development cost.

Flat monthly fee

No per-resolution billing. No surprise overage charges. One predictable monthly cost regardless of how many customer conversations your chatbot handles.

Zero data retention

Conversations are not stored or used to train external models. Your customers' questions stay private — a critical advantage for health, pharmacy, and financial guidance chatbots.

Government-verified sources

Our AI chatbots are built on verified, authoritative databases — not scraped web content. Customers get consistent, accurate answers backed by trusted sources.

Physical ecosystem integration

Cocendo AI chatbots are designed to connect digital engagement back to your physical store — routing customers to your pharmacy counter, retail floor, or service desk when they need in-person help.

Cocendo AI

  • Flat monthly fee
  • Zero data retention
  • Verified health & pharmacy sources
  • Physical store integration
  • Branded to your business
  • Part of a community ecosystem
vs

Per-Resolution Platforms (e.g. Intercom)

  • Pay per resolved conversation
  • Data used for model training
  • Generic knowledge base
  • Digital-only engagement
  • Standard enterprise branding
  • No community or loyalty integration
Get a Chatbot Demo

Simple, flat-fee plans for every business

Start with one AI chatbot and add more as you grow. Every plan includes setup, onboarding, and ongoing updates — no per-conversation billing, ever.

Starter

$250
per month · includes 1 AI chatbot
  • 1 custom AI chatbot
  • Branded to your business
  • Verified source database
  • Zero data retention
  • Physical store routing
  • Monthly performance report
Get Started

Enterprise

Custom
tailored for multi-location or sector-wide
  • Multiple chatbot deployments
  • Custom database integrations
  • White-label options available
  • Dedicated account management
  • API access & CRM integration
  • SLA guarantee
Contact Us

Add additional AI chatbots to any plan for $100/mo each. All plans billed monthly, cancel anytime.

One ecosystem. Many local benefits.

Cocendo connects merchants, AI tools, students, and community programs in one coordinated ecosystem. The platform is built for trust, service, and shared reach.

1

Merchants join the platform

Independent businesses set up their digital storefront, loyalty programs, and AI chatbot through Cocendo's tools and onboarding team.

2

AI engages your customers

Your custom AI chatbot answers questions, routes customers, and keeps your business accessible around the clock — without per-conversation billing.

3

Students connect through mmercato

mmercato.com draws students into the ecosystem through utility chatbots and vouchers — feeding demand to local merchants and POD products.

4

Commerce supports community

A portion of platform activity flows to the Diewert Foundation, supporting student food security and scholarships with zero extra effort from merchants or customers.

Tools that help local merchants grow

Independent merchants can use Cocendo to improve their online presence, launch an AI chatbot, and join a shared commerce network. We support pharmacies, restaurants, food-focused merchants, health and wellness providers, and retail trades.

Our solutions are designed to help merchants focus on what they do best while Cocendo handles the surrounding digital infrastructure — storefronts, AI engagement, loyalty, and community programs.

We validate every product in our flagship lab: Anderson's Pharmacy and Postal Outlet. If it works there, it works anywhere.

Become a Merchant Partner

Merchant Benefits

Every merchant in the Cocendo network gets access to the tools and reach that independent businesses rarely have on their own.

  • Custom AI chatbot for your business
  • Digital storefront and online presence
  • Shared loyalty and gift card system via mpass.live
  • Product vouchers and Diewert charity points
  • mmercato.com student marketplace listing
  • Marketing support and community campaigns
  • Analytics and customer engagement data
  • Stripe Connect payment processing

Local spending, local benefit

Cocendo is not just a commerce platform — it is also a mechanism for directing everyday activity toward local good. Through our ecosystem, business participation helps support food security, student access, and community remembrance initiatives.

80%
Of collected advertising fees returned directly to local merchants as consumer vouchers
$1.50
Per transaction flows to student nutrition — $1.00 to groceries, $0.50 to the Cocendo engine
246+
Student sign-ups in the founding pilot phase — no simulations, real participation

The 80% Voucher Return — How It Works

When merchants partner with Cocendo's advertising platform, 80% of the fees collected are not retained by the platform — they are returned directly to the participating local merchants in the form of consumer vouchers distributed through mpass.live. This creates a closed loop: merchants pay a fee to reach students, and 80% of that fee comes back to them as pre-loaded student spending. It is not a donation model — it is a merchant acquisition engine that funds itself.

Learn About the Diewert Foundation Become a Merchant Partner

Independent sites. One connected purpose.

Every platform in the Cocendo network serves a distinct role — and together they create a model where local commerce, AI tools, student access, and charitable impact work as one.

There is a place for everyone in this ecosystem

Cocendo is designed so that merchants, employers, professionals, and community members can all contribute to and benefit from the network — each in a way that fits their role.

Merchants & Retailers

Integrate your business into the Cocendo ecosystem — from independent pharmacies to local retailers. Access AI chatbots, loyalty programs, and digital tools while automatically contributing to community impact through every transaction.

Corporate Partners & Employers

Support the mission through employee payroll deduction programs, CSR budgets, and workplace giving initiatives. Engage your team in meaningful community impact through a model that ties everyday business activity to charitable outcomes.

Real Estate & Professional Networks

Retired realtors and retail sector professionals: join our founding advisory network to help scale community commerce across Canada. Bring your network and expertise to a platform built to last.

Community Members

Simply shop at participating merchants, use mpass.live, or make a direct donation to the Diewert Foundation. Every interaction in the Cocendo ecosystem creates real community benefit without any extra effort.

Now Open: Founding Phase

Become one of the first merchants or partners to join

We are in the founding phase of the Cocendo platform, working directly with early merchants and community partners to build the ecosystem right. If you are a local business owner, nonprofit leader, employer, realtor, or community organizer, we want to hear from you.

Get In Touch

Common Questions

What is a Cocendo AI chatbot and how does it differ from tools like Intercom?

Cocendo AI chatbots are custom, branded conversational tools built specifically for independent merchants. Unlike platforms such as Intercom that charge per resolved conversation — meaning your costs grow with every customer interaction — Cocendo charges a flat monthly fee. Your chatbot also integrates with your physical store to route customers in-person when needed, and operates with zero data retention for customer privacy.

What kinds of businesses can use the Cocendo chatbot?

We currently offer chatbots for pharmacies, health and wellness providers, restaurants, food-focused merchants, financial advisors, and general retail. Our chatbot family includes: Ask a Pharmacist, Health Assistant, Health & Beauty Advisor, Recipe & Nutrition Guide, Restaurant Finder, Financial Coach, and Investment Guide — each available as a standalone product or as part of a merchant package.

What kinds of businesses can join Cocendo's commerce platform?

We work with pharmacies, food-focused merchants, health and wellness providers, and community-facing businesses. We are expanding across sectors as the ecosystem grows. If you are an independent business owner interested in joining, reach out to operations@cocendo.com.

How does the community impact model work?

A portion of activity in the Cocendo ecosystem supports the Diewert Foundation, a CRA-registered Canadian charity. This happens automatically through the platform model — merchants and customers do not need to take any additional steps to contribute.

What is mpass.live and how does it fit in?

mpass.live is the digital wallet that powers loyalty points, gift cards, charity points, and product vouchers across the Cocendo network. Customers use it to collect and redeem rewards from any participating merchant in one place.

What is mmercato.com?

mmercato.com is the student marketplace and community commerce hub within the Cocendo ecosystem. It attracts students through utility AI chatbots, connects them to local merchants, and offers print-on-demand products — creating a marketplace flywheel that feeds customer flow back to participating businesses.

How are payments handled?

All transactions within the Cocendo platform are processed through Stripe Connect. Gift cards and vouchers issued through the platform are non-redeemable for cash. Full payment and gift card terms are available on mpass.live.

Is Cocendo a Canadian company?

Yes. Cocendo is built and operated in Canada. Our charitable partner, the Diewert Foundation, is a CRA-registered charity. All platform operations are designed to align with Canadian privacy, charity, and commerce regulations.

Stay connected with Cocendo

Get updates on new merchant partners, AI chatbot launches, and community initiatives as we grow the ecosystem.